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How We Protect Your Privacy

When you open an account with berlianjitu login, your personal details, payment information and account activity stay encrypted and secured.

Encrypted account storageLocal payment securityTransparent data use
berlianjitu login How We Protect Your Privacy
REACH OUT ANYTIME

How to Contact Us About Your Data

Team online

Live Chat Support

Open your account dashboard and click the chat icon in the bottom-right corner. Our team responds during business hours, 9am–10pm Jakarta time, Monday to Sunday.

Email Privacy Requests

Send data access or deletion requests to our privacy team. Include your account username and the specific information you're requesting. We reply within 7 business days.

Account Settings

Visit Settings > Privacy in your dashboard to review and update your contact preferences, notification settings and data-sharing consent at any time.

HOW WE KEEP YOU SAFE

Data Security and Your Account

Encrypted Transactions

All deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Your card or wallet details are never stored on our servers; payment processors handle the tokenization.

Password and Verification

Your password is hashed using industry-standard algorithms. When you withdraw, we verify your identity through email confirmation and cross-check your registered payment method.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your game preferences. You can disable non-essential cookies in your browser settings without losing core account access.

Data Retention

We keep your account data while your account is active. Closed accounts are retained for 2 years for dispute resolution and audit purposes, then anonymised or deleted.

Third-Party Sharing

We share your deposit and identity data only with payment processors and fraud-detection partners. We never sell your personal information to advertisers or marketers.

Change Your Settings

Visit Account > Privacy Preferences to opt out of promotional emails, adjust notification frequency and review linked payment methods. Changes take effect within 24 hours.

Privacy Policy FAQ

Yes. Go to Account > Privacy > View My Data, or contact our support team via live chat or email. We'll provide a downloadable file of your name, email, phone, deposit history and account activity within 7 days. Players in Surabaya and across Indonesia can request this at any time.

Your payment method (DANA, OVO, GoPay or QRIS account details) is deleted 90 days after your last active withdrawal. We retain your transaction record for 7 years to comply with local financial reporting rules, but your actual card or wallet data is purged much sooner.

Your account goes dormant immediately. We keep identifying data and transaction history for 2 years to handle refunds or disputes. After that period, we anonymise game logs and delete personal details unless local law requires longer retention.

No. We share only your payment and identity data with DANA, OVO, GoPay and QRIS processors for transaction verification, and with fraud-detection services to protect your account. We never sell or lease your name, email or phone to third parties.

Click the unsubscribe link at the bottom of any email, or go to Account > Privacy > Email Preferences in your dashboard and toggle off promotional content. You'll still receive withdrawal confirmations and security alerts.

Yes. Whether you access berlianjitu login on your phone or computer, all data is encrypted in transit and at rest. We use the same security protocols across all devices. Always log out after you play, especially on shared devices.

You can close your account in Settings > Account Closure. Depends on local law whether we must retain records; we typically keep transaction data for regulatory compliance, but your profile and login credentials are removed within 30 days.